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PRODUCT WARRANTY, REPAIR SERVICES AND RETURN POLICY

All WAHL-EVERSHARP products purchased after February 14, 2013 have been manufactured in our factory with the greatest care and controls at all stages of production. For the comfort of our customers, we back our products with a Warranty, Liberal Return policy, and reasonably priced Repair Services.


WARRANTY:

All WAHL-EVERSHARP pens purchased after the date above are conditionally warranted to the original purchaser to be free of manufacturing defects. Should a manufacturing defect be discovered within one year from original date of purchase, the pen will be repaired or replaced at our discretion free of cost except for postage charges.



OUT OF WARRANTY REPAIR SERVICES:

If your pen requires repair not related to a manufacturing defect, WAHL-EVERSHARP will repair the pen for a flat fee of $49.95 (exclusive of inbound postage and the repair of nibs which will be quoted separately at time of repair). A Repair Authorization including a Repair Authorization Number issued by WAHL-EVERSHARP must accompany all qualifying products. To obtain the authorization and authorization number, please email or write to:


CUSTOMER SERVICE
WAHL-EVERSHARP
4745 N. SCOTTSDALE ROAD, SUITE D1007
SCOTTSDALE, AZ 85251
Phone: 480-426-2648

 

Pens received without repair authorization and authorization number will be returned to the sender without repair. Products received without repair authorization and authorization number will be returned to sender without repair.

 

RETURN POLICY:

WAHL-EVERSHARP products are "Satisfaction Guaranteed.”


We are confident that new owners of the new WAHL-EVERSHARP products will be so pleased that they will have no need to take advantage of our return policy, but in case they do, every WAHL-EVERSHARP product sold may be returned for a full refund (not including return shipping costs) by the original purchaser if not completely satisfied. To qualify, notice of the return must be delivered to WAHL-EVERSHARP and the product must be mailed within seven (7) calendar days of receipt and be received by WAHL-EVERSHARP at its offices in Scottsdale, Arizona.

All pens purchased from or through an Authorized WAHL-EVERHARP retail dealer must be returned to the dealer or reseller from whom the pen was purchased. Although we have made arrangements to support such returns with the Authorized Dealers and Resellers, returns made to them are subject to their own return policies over which The WAHL-EVERHARP Company has no control.

News / Press

 

The WAHL-EVERSHARP Company is primarily a direct to consumer internet based business, however we are very aware that a lot of people want a real hands on experience before they buy.  

The WAHL-EVERSHARP Company has been adding Authorized "Bricks and Mortar" Dealers throughout the world. Please look under our Press and News and Dealers Pages on this website to see our growing list of dealers. We and They will be attending many Pen SHows too.   If you do not see one close to you, check their websites or this website to purchase your next pen.

WAHL-EVERSHARP  2015 PEN SHOW SCHEDULE

Los Angeles February 14-16

Chicago 

Atlanta

Washington DC August

San Francisco  August 

Dallas Pen Show September 

Ohio too

We hope to see you at one of these shows soon.


[ Press/News page >>]


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